5 Ways to Improve Supply Chain Efficiency

Logistics management is oftentimes a top-down system where most innovation, inspiration and drive comes from management and is filtered throughout the rest of the supply chain team. But studies show that the best way to improve supply chain efficiency is by giving a voice to the subject matter experts that work the details of your supply chain every day. Continue reading…

Intermodal Shipping Resurges

Something we would characterize as surprising a few years ago, rail is becoming one of the most important logistics systems of the 21st century. With increased technology and improved delivery speeds, rail is moving significantly more freight every year.

According to a recent article by Joann Muller, Forbes Staff writer, “industry-wide, revenues have surged 19% from $67.7 billion to $80.6 billion since 2009, creating 10,000 new jobs at railroad companies and countless thousands in related industries–and paying out $21 billion in wages last year alone, up nearly $1 billion. As the U.S. population swells, the Federal Railroad Administration projects that the tonnage of freight shipped by the U.S. rail system will increase 22% by 2035.” Continue reading…

Is Intermodal the New Way to Transport?

Intermodal continues to be one of the fastest growing segments of the transportation industry. Why? Not only does it deliver consistent service, savings, and solutions, but recent industry trends such as driver shortages have produced new interest and demand in intermodal shipping.

Let’s start by simply defining what intermodal shipping is. Intermodal shipping is a method of transport that involves moving trailers and containers on trains without handling of the freight itself when changing modes. Continue reading…

Langham Logistics Renews ISO Certification

INDIANAPOLIS– Langham has passed their registration audit and is re-certified to the ISO 9001:2008 standard as of 6/30/15. This certification covers warehousing and transportation processes.

ISO 9001:2008 is the basis for all core management processes that fuel continual improvements and improved business performance for customers. Continue reading…

Langham Invests in New Truck Fleet


INDIANAPOLIS– Langham Logistics has invested in a few of their own tractors and trailers to better serve their customers.

“Moving freight as quickly as possible has always been our number one priority,” said Cathy Langham, president and CEO of Langham Logistics. “We have yet to see significant improvement with the driver shortage challenges in the industry, and with freight demand increasing, it doesn’t look like it will improve in the near term.” Continue reading…

4 Characteristics of Good Industrial Packaging

One of the most important aspects of any company’s supply chain is its packaging. If it’s expensive, you’ll lose a big opportunity for a return on investment and if it’s too shoddy, your products will be damaged mid shipping, slowing your supply chain or disappointing customers.

The following are four characteristics of good industrial packaging to help you find that middle ground. Continue reading…

4 Signs You’ve Outgrown Your Fulfillment Partner

Growing pains. Every successful business experiences them after a few record breaking quarters, a change in branding or an expansion in staffing. Sometimes old working relationships just don’t fit as well anymore.

This can be especially stifling when it affects your customers’ experience. Here are 4 signs it may be time to choose a new fulfillment partner: Continue reading…

Langham Logistics Continues to Invest in Central Indiana

INDIANAPOLIS – Langham Logistics continues to grow with the addition of approximately $1 million in capital investment in their northwest side facility. Along with the facility expansion, Langham Logistics is targeted to add approximately 20 new full time positions for Indiana resident employees over the next few years. Continue reading…

5 Ways to Build Great Carrier Partnerships

A great carrier partnership should begin with a comprehensive service agreement that is a win for all partners involved. Choosing a third-party logistics provider with a commitment to good relationship building with their carrier partners is key to excellent service.

Great relationships with your carrier brings many advantages to your business:

Expand Your Network

Effective carrier partnerships should expand your capabilities to reach your global customers more efficiently. Some partnerships only focus on the needs and routes that their clients are looking for today, but building a long-term, strategic relationship with your carriers will open up comprehensive planning and optimize your logistics network.

Improve Cash Flow

Working with carriers in a transactional manner as well as a long-term collaboration with contract rates is essential in meeting our customers’ need. One way we continually keep our relationships with our carriers is by paying quickly. Paying within contract terms, usually within 7 days of receiving invoice documentation, makes carriers more flexible with their drivers and other costs that improve each business’ cash flow.

Increase Efficiencies

A great carrier partner has processes to streamline shipments to ensure success. We work with carriers to help them utilize their equipment and drivers more effectively and also allow them to use our technology as a bridge to streamline track & trace and electronic data interchange.

At Langham, we believe in continuous improvement in our partners and ourselves. One of the most significant goals in 2015 is to further our culture of quality through LEAN and Six Sigma processes.

Increase Profits

Cultivating a great carrier partnership means taking care of the bottom line, too. Paying a fair price for good service creates respect in the relationship. We work in collaboration with our carriers to create better customer profiles and increase efficiency so profits continue to grow.

Create Opportunities

We work to create a win-win-win relationship with our clients and our carriers so that all parties are enthusiastically involved. We find this helps foster long-term relationship growth with carriers and customers.

We believe in developing long-lasting relationships by offering shipments that effectively utilize carriers’ equipment, drivers, routes and networks to meet our and their goals.

For more information about starting a carrier partnership with Langham, please contact info@elangham.com.

Top 3 Supply Chain Trends for 2015

As the new year rings in around the world, Langham Logistics continues to look for opportunities for increased client satisfaction and streamlined supply chains. We expect the following trends to continue to shape the logistics landscape in 2015.


There is a growing demand for mobile-accessible supply chain information for both B2B and B2C businesses. This opportunity provides end-to-end delivery information to management in real time to inform better decisions, improve customer service and drive down logistics costs.

Also, the data taken from mobile devices and connected businesses provides predictive analytics for 3pl providers. For example, equipment and vehicle breakdowns can be anticipated, or a series of events that needs further investigation can be flagged. This allows organizations to transform spontaneous, expensive maintenance into planned downtime and improve efficiencies and cost-effectiveness.


Utilize collaboration tools to share documents and plan more accurately while simplifying standard procedures. This increases supply chain efficiency, drives down costs and increases compliance. For example, using customs-approved electronic documentation, labeling and electronic submission at all stages of the supply chain expedites the process of moving goods through customs.


The increased trends of mobility and collaboration are driven by the transportation needs of the modern workplace with multiple partners and business entities and operating world wide.

Increasing the efficiency and visibility of supply chains can significantly reduce transport-related costs for the supplier. This can include additional spending related to last-minute transport mode decisions, fees for cargo detained at port, non-compliance with customs regulations and beyond.

Effective transportation systems provide key insight into costs so enterprises can be confident in their accuracy.

Although many exciting innovations to the logistics industry such as drone deliveries are likely to be seen in 2015, the continued investment in good customer service through collaboration, transportation and connectivity are still the most effective ways to increase supply chain efficiency in the coming year. With enhanced communication and visibility comes greater opportunity for streamlined supply chain processes.