In business since 1988, we have built extraordinary relationships with tens of thousands of people. We are not a company doing great things for other companies; instead we are a team of people providing a great connection between other people and products.
Langham’s people, though, do something else. Our people absorb the tension of callers who have an emergency shipment. Our team solves problems, sometimes in such heroic fashion as to schedule an emergency flight to save the life of a patient awaiting a small vial of an experimental drug. Our people awaken in the middle of the night to respond to a flight delay, so our customers can keep on sleeping.
Cathy Langham: President & CEO
Cathy Langham knew what she could accomplish early in her career. That’s why she opened two franchises for trucking and air freight three years after graduating from the IU Kelley School of Business. In just a few years, she took what she learned, sold both franchises, and co-founded Langham Logistics, Inc. with her brother and sister.
Cathy’s tenacity and resourcefulness have never wavered in the more than 25 years since. Now Langham Logistics has hundreds of employees and five locations nationwide specializing in complex supply chains for challenging industries including life sciences, automotive, retail, and more.
Under her guidance, Langham Logistics has seen many recognitions and certifications including licensure from the Indiana Board of Pharmacy, a Woman-Owned Small Business certification from the U.S. Small Business Administration, an FDA registration, and a SmartWay Partnership by the EPA.
As President and CEO of the company, Cathy believes in a three-pronged approach to leadership and growth:
Cathy’s ability to adapt quickly due to her chosen industry’s constant lessons has created new opportunities for Langham Logistics even in the most trying times. During the COVID-19 pandemic, the company was able to build new warehouses in Phoenix, AZ and Carson, CA, streamline vaccine distribution, and continue growing the Langham team when many businesses were furloughing and laying off employees. Cathy’s quick strategic repositioning of the business paired with her relationships with government officials, the pharmaceutical industry, and her clients made Langham Logistics stronger than ever.
Maintaining close relationships with her clients is Cathy’s number one priority to ensure Langham Logistics is providing the best possible service for their needs and goals. But she also seeks to build lasting relationships within the logistics industry and other business leaders to learn and offer her own experience to others. This strong network of support has led Cathy to opportunities to meet and work with prominent leaders such as then-President George W. Bush, then-Governor Mitch Daniels, former Vice President Mike Pence, and Governor Eric Holcomb.
It is Cathy’s belief that giving back to the community is an important act of service at every level of success. Her many challenges and successes over the years have given her the knowledge and opportunity to serve as a board member to many emerging businesses, large corporations, and non-profit ventures:
- Air Forwarders Association
- Arizona Bioindustry Association
- Butler University Supply Chain Services
- Celadon Trucking
- Central Indiana Corporate Partnership
- Finish Line
- American Cancer Society
- The Indiana Economic Club
- Indiana Economic Development Corporation
- Indianapolis Chamber of Commerce
- Marsh Supermarket
- Penske Entertainment
- Superbowl 2012
- Transportation Infrastructure Blue Ribbon Panel
- Young Presidents Organization
John Langham: Vice President, Finance
Before joining Langham in 1990, John built 14 years of business leadership expertise through his work at Caterpillar and AT&T in Chicago. His credentials include a BS from the Kelley School of Business at Indiana University, MBA from Kellogg School of Management at Northwestern University, as well as CPA and CMA Certifications.
John’s responsibilities include oversight and management of the following:
- Langham Supply Chain Services (West Coast Operation that supports Toyota)
- Langham Airport Logistics
- Langham Trucking (Langham’s dedicated fleet)
- Langham Logistics
- Domestic Transportation Operations
- New Customer Onboarding
- Quality / Continuous Improvement
- Information Technology
- Strategic Planning
- Two distribution centers in Indianapolis and Plainfield Indiana with a combined footprint of 550,000 square feet
John enjoys developing employees and future leaders while being a member of a high performance executive leadership team.
Outside of the organization, John continues his 18+ years of serving on the Board of Directors of the Cancer Support Community. The Cancer Support Community is a non-profit organization dedicated to ensuring that no one faces cancer alone. This is accomplished by providing free programs of support, education and hope to all people impacted by cancer.
Margaret Langham: Vice President, Operations
Margaret has been the driver behind Langham’s operational structure since the company’s genesis. Staying ahead of the industry, Margaret continues to retool the company’s processes in anticipation of what our clients need and the market demands. She has specialized expertise in both security and international logistics.
Possessing a gift for understanding international business, Margaret has forged hundreds of relationships with customers, agents and partners. She completed intensive international commerce studies abroad and stay focused on the economy’s shrinking borders and boundaries.
Margaret dedicates her time to four critical areas: Langham’s quality system, security compliance, carrier negotiations and international operations.
Her industry affiliations include the following:
- Greater Indianapolis Chamber of Commerce
- Indianapolis Economic Development Corporation
- Indianapolis Motor Transportation Club, Inc.
- Air Forwarders Association
- Council of Supply Chain Management Professionals
Chief Financial Officer
Mike Pahud, Chief Financial Officer
Mike Pahud thrives in growing organizations that want to scale their operations while maintaining the entrepreneurial, nimble, customer-focused culture that makes them successful.
He has broad experience in a variety of service and manufacturing industries. He has driven significant value creation by setting a clear strategy, effectively developing leadership and business process, and managing change and business plan execution.
Mike has an MBA from Purdue’s Krannert School of Management, and a CPA (inactive).
When Mike is not at Langham, he spends his time golfing, boating, and wake surfing with his family.
Director of Client Success
Nicholas Hoagland, Director of Client Success
Nick Hoagland holds an Undergraduate Degree in Sports Marketing and a Masters Degree in Athletic Administration from Indian University in Bloomington, Indiana. In his previous role as Director of Supply Chain at FULLBEAUTY Brands, he was responsible for the performance of the entire inbound and outbound supply chain. These modes included ocean, air, rail, domestic trucking, and small package. Prior to that, he worked as the COO / CPO at Backhaul Direct.
Nick’s job duties at Langham include managing our business development team and sales pipeline to meet our annual strategic goals. Not only does he work with our sales team and outside clients, but with our talented internal team as well. Langham’s thorough on-boarding process requires time and touches, from all facets of the organization, to maximize success.
Nick proudly joined the Langham Logistics team and is looking forward to making a positive contribution to the culture and the bottom line. For him, having fun, doing a great job, delivering on expectations, and meeting revenue goals all are tied at the hip!
When Nick isn’t at Langham, he is heavily involved with the Conexus Indiana Logistics Council and serves on the Executive Committee. He also owns a small bowling consulting business on the side and spends most of his time with his wife and two children. Oh, and he also likes cats!
Director of Information Technology
John Huybers, Director of Information Technology
John Huybers leads Langham’s Information Technology team and sets the technology strategy of the organization. At Langham, John makes sure Langham provides its customers and employees with the most current technological capabilities to provide maximum visibility and efficiency. After graduating in Finance from Indiana University, John started his career as a lieutenant in Finance in the United States Army for 3 years. John then spent 12 ½ years at an institutional money manager in various IT roles eventually overseeing all application development of trading, portfolio management, and operational systems.
During his 15 years at Langham, John has led development and implementation of a warehouse management system (WMS) at our California Toyota location and web-based customer portal for 8000+ Toyota corporate & dealer users across the United States, Canada, & Mexico. He also led implementation of a new International transportation management system (TMS), the design and installation of a fully-redundant infrastructure for disaster recovery / business continuity purposes, the development of a business intelligence and reporting platform for our customers and employees, and many other initiatives focused on improving operational efficiency for all areas of Langham and better information for our customers.
John has spent 2 years in a full-time Six Sigma role leading a team of Black Belts and is a certified Six Sigma Master Black Belt.
Director of Life Science Services
Jeff James, Director of Life Science Services
Jeffrey James is the Director of Life Science Services. In this role, James develops and manages the growth of the company’s temperature-controlled logistics services vertical.
Before joining Langham, James was the Relationship Manager for Clinical Supply Chain at Axelon Services Corporation, providing services to Janssen Pharmaceuticals, Inc. In that role, James managed the global relationship for third party clinical distribution and related services in over 100 countries. Additionally, his breadth of distribution and logistics experience has spanned roles in temperature-sensitive medicines distribution, global trade compliance, and supplier relations for Merck.
Lee Ann Merriman
Director of Customer Onboarding & Engagement
Lee Ann Merriman, Director of Customer Onboarding & Engagement
Lee Ann Lobue is Langham’s Director of Customer Onboarding & Engagement for external customer on-boarding as well as corporate Strategic Initiatives to ensure both are kept on time, on budget, and fulfill requirements and expectations. After graduating from Indiana University Kelley School of Business, Lee Ann spent more than 20 years in customer service in both retail and consumer manufacturing, including Sears and 3M Supply Chain. During this time period, she completed a Sarbanes-Oxley corporate initiative, advised on a corporate dashboard committee, and acted as the main liaison between sales-operations and supply chain teams through routing guide management, chargeback reduction and special project team lead for customers.
At Langham, Lee Ann has participated in building Strategic Initiative plans, worked to simplify the on-boarding process utilized for all types of customers, and continues to proactively help bridge communication between operations and sales to ensure that ultimately the customer is receiving the service and experience that is the defined differentiator for Langham.
Director of Operations
Rick Riedinger, Director of Operations
Rick holds a Bachelor of Science degree in Purchasing and Logistics Management from Arizona State University.
Prior to Joining Langham in 2001, Rick held full accountability for 9 North American asset-owned and third party distribution centers. He was responsible for the development and execution of all inbound, outbound, and third party air, sea, and ground networks.
As Langham’s Director of Operations, Rick is responsible for our 24/7 Domestic and International Transportation Services. He oversees the Langham ISO9001:2015 Quality Management System as well as Langham’s full truckload asset fleet division.
Rick measures success and places great pride in how his functional areas align and contribute to Langham’s client’s visibility, control, and compliance of their supply chain initiatives.
Director of Sales & Business Development
Dan Straus, Director of Sales & Business Development
Dan Straus is an integral part of our leadership team bringing 30 years of regional sales and operations experience from the LTL (less than truckload) transportation industry. As Director of LTL Sales & Business Development. Dan cultivates trusted partnerships with new and existing clients as well as carriers.
Director of Engineering & Facilities
Scott Swanson, Director of Facilities & Engineering
Scott Swanson is the Director of Engineering and Facilities. In his role, he’s primarily focused on continuing to develop best-in-class practices within the Langham network, reviewing and implementing new tech opportunities such as robotics and executing on advanced LEAN principles to continue to reduce waste in the Langham network.
Scott describes himself as results-oriented and performance-focused, which is exemplified by his great results in past positions including a decrease in energy usage by 30% with FullBeauty Brands, where he served as Vice President of Engineering, Facilities, and Purchasing. Swanson has more than 20 years of experience in logistics and industrial engineering and holds a Bachelors of Industrial Engineering and two additional degrees: supply chain management from Penn State University and a Master of Organizational Leadership with a focus in supply chain from Ashford University’s Forbes School of Business.