Credentials

Quality measured precisely with every transaction.
In the business of transportation and logistics, on-time delivery and zero claims are the cost of admission. At Langham, we measure quality at precise, incremental steps of every transaction and are proud to share the following performance measurements
 
Transportation
On-time shipping: 99%
Claims Ratio: 0.1%
              
Distribution
Inventory Accuracy: 99.7%
Shipment Accuracy: 99.7%
On-time shipping: 100%
Product Damage: 0%
                 
Quality and ISO 9001 Registration.
In 1998, Langham acquired registration for its Quality Program under the ISO 9002 Standard. In 2003, we upgraded to the ISO 9001: 2000 Standard and now undergo bi-annual surveillance audits. We strive for the following quality objectives:
  • To deliver our customers’ products on-time and claim-free.
  • To pick our customers’ products error-free.
  • To provide the best customer satisfaction.
  • To support our employees.

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Our people differentiate Langham each and every day with their experience, knowledge and commitment to excellence. We look forward to hearing from you and learning more about your people and your business.