Langham Logistics Renews ISO Certification

INDIANAPOLIS– Langham has passed their registration audit and is re-certified to the ISO 9001:2008 standard as of 6/30/15. This certification covers warehousing and transportation processes.

ISO 9001:2008 is the basis for all core management processes that fuel continual improvements and improved business performance for customers. Continue reading…

Langham Invests in New Truck Fleet


INDIANAPOLIS– Langham Logistics has invested in a few of their own tractors and trailers to better serve their customers.

“Moving freight as quickly as possible has always been our number one priority,” said Cathy Langham, president and CEO of Langham Logistics. “We have yet to see significant improvement with the driver shortage challenges in the industry, and with freight demand increasing, it doesn’t look like it will improve in the near term.” Continue reading…

4 Characteristics of Good Industrial Packaging

One of the most important aspects of any company’s supply chain is its packaging. If it’s expensive, you’ll lose a big opportunity for a return on investment and if it’s too shoddy, your products will be damaged mid shipping, slowing your supply chain or disappointing customers.

The following are four characteristics of good industrial packaging to help you find that middle ground. Continue reading…

4 Signs You’ve Outgrown Your Fulfillment Partner

Growing pains. Every successful business experiences them after a few record breaking quarters, a change in branding or an expansion in staffing. Sometimes old working relationships just don’t fit as well anymore.

This can be especially stifling when it affects your customers’ experience. Here are 4 signs it may be time to choose a new fulfillment partner: Continue reading…

Langham Logistics Continues to Invest in Central Indiana

INDIANAPOLIS – Langham Logistics continues to grow with the addition of approximately $1 million in capital investment in their northwest side facility. Along with the facility expansion, Langham Logistics is targeted to add approximately 20 new full time positions for Indiana resident employees over the next few years. Continue reading…

5 Ways to Build Great Carrier Partnerships

A great carrier partnership should begin with a comprehensive service agreement that is a win for all partners involved. Choosing a third-party logistics provider with a commitment to good relationship building with their carrier partners is key to excellent service.

Great relationships with your carrier brings many advantages to your business:

Expand Your Network

Effective carrier partnerships should expand your capabilities to reach your global customers more efficiently. Some partnerships only focus on the needs and routes that their clients are looking for today, but building a long-term, strategic relationship with your carriers will open up comprehensive planning and optimize your logistics network.

Improve Cash Flow

Working with carriers in a transactional manner as well as a long-term collaboration with contract rates is essential in meeting our customers’ need. One way we continually keep our relationships with our carriers is by paying quickly. Paying within contract terms, usually within 7 days of receiving invoice documentation, makes carriers more flexible with their drivers and other costs that improve each business’ cash flow.

Increase Efficiencies

A great carrier partner has processes to streamline shipments to ensure success. We work with carriers to help them utilize their equipment and drivers more effectively and also allow them to use our technology as a bridge to streamline track & trace and electronic data interchange.

At Langham, we believe in continuous improvement in our partners and ourselves. One of the most significant goals in 2015 is to further our culture of quality through LEAN and Six Sigma processes.

Increase Profits

Cultivating a great carrier partnership means taking care of the bottom line, too. Paying a fair price for good service creates respect in the relationship. We work in collaboration with our carriers to create better customer profiles and increase efficiency so profits continue to grow.

Create Opportunities

We work to create a win-win-win relationship with our clients and our carriers so that all parties are enthusiastically involved. We find this helps foster long-term relationship growth with carriers and customers.

We believe in developing long-lasting relationships by offering shipments that effectively utilize carriers’ equipment, drivers, routes and networks to meet our and their goals.

For more information about starting a carrier partnership with Langham, please contact

Top 3 Supply Chain Trends for 2015

As the new year rings in around the world, Langham Logistics continues to look for opportunities for increased client satisfaction and streamlined supply chains. We expect the following trends to continue to shape the logistics landscape in 2015.


There is a growing demand for mobile-accessible supply chain information for both B2B and B2C businesses. This opportunity provides end-to-end delivery information to management in real time to inform better decisions, improve customer service and drive down logistics costs.

Also, the data taken from mobile devices and connected businesses provides predictive analytics for 3pl providers. For example, equipment and vehicle breakdowns can be anticipated, or a series of events that needs further investigation can be flagged. This allows organizations to transform spontaneous, expensive maintenance into planned downtime and improve efficiencies and cost-effectiveness.


Utilize collaboration tools to share documents and plan more accurately while simplifying standard procedures. This increases supply chain efficiency, drives down costs and increases compliance. For example, using customs-approved electronic documentation, labeling and electronic submission at all stages of the supply chain expedites the process of moving goods through customs.


The increased trends of mobility and collaboration are driven by the transportation needs of the modern workplace with multiple partners and business entities and operating world wide.

Increasing the efficiency and visibility of supply chains can significantly reduce transport-related costs for the supplier. This can include additional spending related to last-minute transport mode decisions, fees for cargo detained at port, non-compliance with customs regulations and beyond.

Effective transportation systems provide key insight into costs so enterprises can be confident in their accuracy.

Although many exciting innovations to the logistics industry such as drone deliveries are likely to be seen in 2015, the continued investment in good customer service through collaboration, transportation and connectivity are still the most effective ways to increase supply chain efficiency in the coming year. With enhanced communication and visibility comes greater opportunity for streamlined supply chain processes.

5 Reasons to Choose a 3PL Provider

For many companies, choosing between an in-house logistics department and a third party logistics provider can be time-consuming and confusing. Companies like Langham can help you make an informed decision by sharing potential benefits of outsourcing to a 3PL provider. Though there are many more, here are 5 advantages to outsourcing your supply chain needs:


Save Time and Money

Building an in-house logistics department means investing in a warehouse, technology, transportation and staff to execute your comprehensive logistics plan. Experienced 3PL providers can minimize costly mistakes and allow your business to build a global logistics network with lower overhead risk and higher return.


Benefit from Established Relationships

3PLs have access to a vast network of resources to meet business’ needs that create advantages over in-house logistics operations. They have the connections necessary to navigate logistics roadblocks quickly and effectively.

3PLs can leverage their relationships to provide volume discounts and faster service to benefit their clients. Choosing their vast network often reduces overhead and creates opportunities to improve your return on investment.


Stay Flexible

Capacity fluctuates. A lot. Depending upon the state of your industry, time of year, truck driver shortage or unforeseen fads and trends, your carrier capacity will ebb and flow. Your business can gain access to thousands of carriers with a comprehensive logistics plan created by a third-party logistics provider.

3PL providers also have strategically placed warehouse facilities to quickly ship your goods anywhere in the world. Their resources create opportunities to seamlessly support growth to new markets across the nation and around the globe.


Reduce Your Risk

To select carriers on your own, you’ll need to examine their operating authority, insurance information and safety ratings. However, 3PL-approved carriers will be routinely checked for compliance with standard logistics safety regulations.

By having a team of experts who specialize in supply chain management, you can rest assured that your products will deliver on time no matter the size, shape, time or place. That way, you can focus on your business’ revenue building instead of your supply chain transportation challenges.


Update Continuously

3PL providers have the resources and incentive to update and optimize processes by evaluating and improving each link in your supply chain. Professionals work to ensure this by using the fastest, most efficient and cost-effective logistics methods and technology available.

Sophisticated logistics management software and Six Sigma methodology can monitor and analyze your supply chain to eliminate inefficiencies and bottlenecks. These improvements strive to bring your supply chain to an average of 3.4 defects per million deliveries. With such a high standard, 3PL providers are sure to bring you more supply chain efficiency.

Ultimately, third-party logistics providers have the capability and responsibility to maximize profits, reduce wait times and improve customer service. For more information on how 3PL can maximize benefits for your business, read about 3PL and your long-term business strategies.

5 Signs It’s Time to Change Warehouses

5 Signs It’s Time to Change Warehouses

Are you on the fence about your warehouse? Do constant errors and excuses make the hair on your arm stand up? Do you continue to have issues with your warehouse distribution? Sometimes a warehouse’s processes and tools are not efficient enough.

What are the signs of the difference between an efficient process with unorthodox practices and a nightmare waiting to happen? Here are some telltale signs of a bad warehouse.


1.Post-it Notes Label Your Merchandise

The number one key to a successful warehouse is easy to read labeling. Using Post-it notes means written labels that may not always be legible. Post-its fall off our desktop corners after a while. Imagine the dangers of a dusty warehouse atmosphere to the already fragile adhesive! Then what do you do when the labels fall off? We suggest using a print-out labeling system with a custom product ID or SKU.

2. Your Barcode Equipment is from the Jurassic Period

Some warehouses use ancient equipment that still relies upon a cassette for memory storage. (Where do they even get cassettes?!) Obviously these tapes are prone to damage and require relying upon ancient equipment for playback as well. If a tape goes missing or gets tangled, you don’t stand a chance.

Upgrading to a used system that is a few years old doesn’t have to break the bank and will offer a better backup system. As a rule of thumb, try not to use equipment a modern teenager has never seen before.


3. Cross Docking Means Crossing the Street

Some warehouses have a main storage area with backup storage across the street. Imagine taking a pallet of merchandise in a forklift and having to pass over a city road! This may function for rare exceptions, but routine trips shouldn’t be made. Crossing a road means increasing the risk for accidents. If the forklift is in an accident, the operator may be seriously injured, and all your merchandise will be strewn across the road.


4. They Don’t Perform Regular Physical Inventories

We aren’t saying you need to do a physical inventory every month, but periodic inventories and cycle counts uncover surprises that wouldn’t be noticed quickly otherwise. Sometimes, people get sloppy and enter numbers wrong. Sometimes things fall and aren’t found for a while. Complete an inventory at least once every year to keep your numbers accurate and your space optimized.


5. Old Pallets Are Stacked Sky High Inside

A giant stack of pallets isn’t very stable and could fall and cause a tragic accident. Also, the stacks take up valuable space and may hinder movement within the warehouse. (Again, you don’t want to hit that with a forklift.)

There are many ways to take care of an excess of palletes. For instance, sell them to the community around you. Online DIY culture has created lots of choices of ways to use and dispose of old pallets and would love to take them off your hands.

We promise to always provide the best experience with our Indianapolis and Los Angeles warehousing services. Check us out for a peace of mind that these and other bad warehousing practices won’t interrupt your supply chain.

4 Ways to Become a Better Leader in Logistics

For years, no one understood the powerful asset supply chains were for companies. The supply chain was treated like an expense – an expense without the need of leadership and dynamic strategy.


In the past 15 years, however, supply chains have become one of the most integral departments of any business, and now logistics is being consulted in every step of new product creation, marketing and production. Supply chain management is rising to the occasion but needs logistics leadership to grow and maintain a dynamic supply chain.


Here are some ways to position yourself as a leader in the field of logistics.


Start with the right education.

It is getting more difficult to rise up in the management ranks as based on experience alone. Post-secondary education for logistics leaders comes in two levels: The first level is improving formal writing, dynamic communications practices and quantitative analysis – essentially a business degree. The next level encompasses learning the industry, logistics management styles, leadership, logistics laws, economics, finance, freight systems and global trade. These can be learned with an apprenticeship or through some grad school programs.


But the need for education doesn’t end with school. Good leaders should be growing in understanding of related fields like marketing and retail. Challenge yourself to think big-picture in many aspects of your life, as that is the primary function of a manager in supply chain.


Stay focused on the horizon.

The defining characteristics of a great manager include the ability to tune out all the noise and steer his/her team through challenges. Avoid getting bogged down in day-to-day operations. That will often lead to a reactive way of handling problems, but identifying them in advance will allow you to proactively fix problems instead of treating symptoms.


You can achieve a methodical attitude toward daily operations by cultivating 4 abilities: future planning, simple organization, diligent motivation of yourself and your team and control without micromanagement.


Collaboration is key.

This may seem like a no-brainer, but you would be surprised how many people refuse to lean on someone else when things get too difficult or don’t meet their skill set. Wherever you lack as a leader, build a team around you to pick up the slack. Making your second in command the yin to your yang shouldn’t feel threatening. It’s just good business sense.


Play to Win.

Set far-reaching goals for your team to push their limits and strengthen the supply chain. Businesses are always trying to do more with less: fewer warehouses, longer supply chains, fewer employees. Have your team ready for challenges that will most certainly come. Treat your supply chain like an integral team by addressing needs, goals, opportunities and threats.

Growing yourself and your team by investing time in others and forward thinking is the key to success in becoming a true leader in any field.