A WAREHOUSING AND DISTRIBUTION SOLUTION FROM SCRATCH

 

This industrial manufacturer is one of the nation’s largest producers of air springs for heavy-duty trucks. The partnership with Langham began with the company’s desire to more accurately receive, store and ship their products to truck manufacturing customers. Demand for their product was exceeding their production capabilities. And the current distribution source lacked dock space and processes to accommodate increased shipments.

 

A series of meetings between key individuals at the industrial manufacturer and Langham led to the analysis and identification of challenges, goals and key components of the new distribution facility. Instead of fitting the customer into an existing situation, Langham designed a distribution center based on the individualized requirements and wishes of the customer.

 

The warehouse now operates seven days a week with seventeen full-time employees. Langham now processes between 300 and 400 shipments daily, ranging in size from 1 lb. to 35,000 lbs., shipping to customers around the globe. In addition to achieving 99.3% picking and shipping accuracy, Langham developed customer-specific solutions, including implementing a receiving inspection program for establishing a formal cycle count program to improve inventory control, and improving order flow to better manage the spikes in order activity.